Faculty & Staff Knowledge Base Articles

Faculty and Staff can find many solution articles in this area. Including resolving issues, how to purchase hardware/software and discounts.

Categories (14)

Accounts, Passwords and System Access

Password resets, locked accounts, name changes, Broward College One Access (BC1A), remote system access (BC1A), Single Sign On (SSO), LinkedIn Learning and UCL Library
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Classroom Technology Support

Assistance with classroom technology (PC, projector, smartboard, sound, etc.)
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Copy, Scan & Printer Services

Printing, copying, scanning, faxing and ImageDirector.
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Computer, Device and Software

Broward College computers or other devices.
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Email, Teams, Zoom, OneDrive, Calendar Support and (P & U) Drives

Assistance with Outlook Email, Calendar Support, Microsoft Teams, Zoom, OneDrive, and the P and U Drives.
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Network, Wireless(WiFi), Telephones, E-Fax, Voice Mail

Network connectivity, WiFi access, phones, local and long distance services, XMediusFAX and voice ...
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Employee Discounts

Employees receive several discounts at Broward College. Here you will find all the discounts available for hardware and software. Including Microsoft Office for free.
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Learning Technologies & D2L

Technical Knowledge Base for Desire2Learn (D2L) and associated learning technologies and tools, Respondus 4.0, SoftChalk, etc.,)
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Workday Training Aids

Find Training Aids pertaining to WD Basics, Budget, Finance, Talent & Culture, My Learning, Payroll, and Seahawk Student.
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Website Support and Services

BrowardConnect, MyLinks, Broward,edu and BC Navigate
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Purchasing Technology

Purchasing Broward College Hardware (Desktops, Laptops, Tablets) and Software.
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Telecommuting

Information for Broward College Faculty and Staff for telecommuting.
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Cyber Security

Proofpoint Email Protection, Quarantine Email and the Caution Banner
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BC Navigate

Self Help Knowledge Base Articles for BC Navigate for Faculty
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Articles (4)

Pinned Article Faculty and Staff - Coronavirus (COVID-19) Technology Assistance

Please use this Knowledge Base article for TECHNOLOGY information required during the COVD-19 situation. We have information on remote access, telephone assistance, etc.

Broward College Alertus Emergency Systems

Information Technology Quarterly Performance Reports

Quarterly performance reports for the Information Technology department. Information such as satisfaction surveys, tickets closed and system uptime can be found here.

New Faculty and Staff Introduction to BC Technology

Information about the technology at Broward College for new Staff and Faculty.