Technical Support for Faculty, Staff, and Administration

Categories (15)

Password Reset, Name Changes, Remote System Access, BC One Access, OneDrive, ImageDirector, P and U Drive Access, MinuteTraq, TeamDynamix Access, and IDMS/ID Badges

Administrative applications and services such as DocuSign, BC AD GroupManager, and department-specific applications.

Assistance with classroom or conference room technology (PC, projector, smartboard, sound, etc.)

Request services related to Student Financial Services, Financial Aid, Registrar's office, and CollegeNET 25Live and Dynamic Forms..

Printing, copying (Ricoh), scanning, faxing and order printer supplies

Support for Broward College computers or other devices.
Software, Hardware, Pick Up or Return Devices, Quotes for Devices

Network connectivity, WiFi access, phones, local and long distance services, XMediusFAX and voicemail.

E-Mail account, calendars, distribution lists, Microsoft Teams, Zoom Technical Support

Technical assistance with D2L and associated learning technologies, Respondus 4.0, SoftChalk, etc.).

Workday Support, Access/Security, Finance, Faculty Credentialing, Human Resources, My Learning and Seahawk Student

Services related to CID, SAS, SQL, and Power BI

MyWork, MyBC, Broward Connect, Broward.edu, BC Navigate, Sammy Seahawk Chatbot, and Web Browser.

Rooms and resources (speakers, microphone, projector, etc.) needed for events.
Zoom webinar scheduling and assistance.

Submit Requests related to Spam, Malicious Email, and Phishing, VPN, BC OneAccess.

Services that enable you to accomplish your day-to-day work. Includes file storage, printing, hardware and software distribution, and technical support services.

Services (2)

Help, I Have a Problem!

Report a general problem that is not listed in the service catalog.

Portfolio and Project Management

The Project Management Office (PMO) provides various services to assist Broward College departments in providing effective process, portfolio, and project management. Our services focus on project and portfolio governance, educational training, consulting, demand management, capacity and resource management, and delivering the tools, processes, and artifacts needed to successfully manage strategically-aligned projects.