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Employee
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Technical Support for Faculty, Staff, and Administration
Categories (15)
Accounts, Passwords and Access
Password Reset, Name Changes, Remote System Access, BC One Access, OneDrive, ImageDirector, P and U Drive Access, MinuteTraq, TeamDynamix Access, and IDMS/ID Badges
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Administrative and Business Applications
Administrative applications and services such as DocuSign,CRM services, Dynamic Forms, BC AD GroupManager, and department-specific applications.
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Classroom or Conference Technology Support
Assistance with classroom or conference room technology (PC, projector, smartboard, sound, etc.)
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Academic Operations
Request services related to Student Financial Services, Financial Aid, Registrar's office, CollegeNET 25Live, and other services related to Academic Operations.
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Copy, Scan & Printer Services
Printing, copying (Toshiba), scanning, faxing and order printer supplies
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Computer, Device, Software Services, and Servers
Support for Broward College computers or other devices.
Software, Hardware, Pick Up or Return Devices, Quotes for Devices
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Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail
Network connectivity, WiFi access, phones, local and long distance services, XMediusFAX and voicemail.
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Email, Calendar, Microsoft Teams and Zoom
E-Mail account, calendars, distribution lists, Microsoft Teams, Zoom Technical Support
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D2L & Learning Technologies
Technical assistance with D2L and associated learning technologies, Respondus 4.0, SoftChalk, etc.).
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Workday Services
Workday Support, Access/Security, Finance, Faculty Credentialing, Human Resources, My Learning and Seahawk Student
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CID, SAS, SQL, and Power BI
Services related to CID, SAS, SQL, and Power BI
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Web Support and Services
MyWork, MyBC, Broward Connect, Broward.edu, BC Navigate, Sammy Seahawk Chatbot, and Web Browser.
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Events and Zoom Webinar Support
Rooms and resources (speakers, microphone, projector, etc.) needed for events.
Zoom webinar scheduling and assistance.
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Security and Privacy Requests
Submit Requests related to Spam, Malicious Email, and Phishing, VPN, BC OneAccess.
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End-Point Computing
Services that enable you to accomplish your day-to-day work. Includes file storage, printing, hardware and software distribution, and technical support services.
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Services (1)
Help, I Have a Problem!
Report a general problem that is not listed in the service catalog.
Additional Resources
Popular Services
Help, I Have a Problem!
Public Websites
Broward One Login Access - Student
Broward College OneAccess
Software Issue
My Recently Visited Services
Broward College OneAccess
Broward One Login Access - Student
Request Transcript Evaluation
Help, I Have a Problem!
Microsoft Teams
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