Technical Support for Faculty, Staff, and Administration

Categories (13)

Accounts, Passwords and Access

Password Reset, Name Changes, Remote System Access, BC One Access, OneDrive, ImageDirector, P and U Drive Access, MinuteTraq, TeamDynamix Access, and IDMS/ID Badges

Classroom or Conference Technology Support

Assistance with classroom or conference room technology (PC, projector, smartboard, sound, etc.)

Academic Services and Dynamic Forms

Request services related to Student Financial Services, Financial Aid, Registrar's office, and CollegeNET 25Live and Dynamic Forms..

Copy, Scan & Printer Services

Printing, copying (Ricoh), scanning, faxing and order printer supplies

Computer, Device, Software Services, and Servers

Support for Broward College computers or other devices.
Software, Hardware, Pick Up or Return Devices, Quotes for Devices

Wireless (WiFi), Telephones and Network

Network connectivity, WiFi access, phones, local and long distance services, and voice mail services.

Email, Calendar, Microsoft Teams and Zoom Technical Support

E-Mail account, calendars, distribution lists, Microsoft Teams, Zoom Technical Support

D2L & Learning Technologies

Technical assistance with D2L and associated learning technologies, Respondus 4.0, SoftChalk, etc.).

Workday Services

Workday Support, Access/Security, Finance, Faculty Credentialing, Human Resources, My Learning and Seahawk Student

CID, SAS, SQL, and Power BI

Services related to CID, SAS, SQL, and Power BI

Web Support and Services

MyWork, MyBC, Broward Connect, Broward.edu, BC Navigate, Sammy Seahawk Chatbot, and Web Browser.

Events and Zoom Webinar Support

Rooms and resources (speakers, microphone, projector, etc.) needed for events.
Zoom webinar scheduling and assistance.

Information Security

Submit Project Request, Report Spam, Malicious Email and Phishing