Popular Services
Report a general problem that is not listed in the service catalog.
Report issues with classroom or conference room technology (PC, projector, smartboard, sound, etc.)
Broward College OneAccess (BC OneAccess) is a cloud identity platform (IDP) in which Broward College users would only need to enter one set of credentials to access all of their web apps and services within the cloud.
Assistance with www.broward.edu (public-facing website), connect.broward.edu (Broward employee-facing website), and sites.broward.edu (CampusPress microsites/Employee sites).
Assistance with Broward One Access for D2L, Outlook Email, myBC and Office 365.
Report an Issue with student grades, course schedules and financial aid.
Phishing is a type of online scam where criminals impersonate legitimate organizations via email, text message, advertisement or other means in order to steal sensitive information.
Requests to Power BI Dashboards/Reports are assigned to the Institutional Research team.
Request Assistance or report a problem with Workday's My Learning Course Development and Management
Submit a ticket for a payroll issues such as: direct deposit, did not receive a paycheck, paycheck discrepancies, over-payments, not being able to enter time, etc.
Zoom is our new academic video conferencing solution that will be used within the Learning Management system for synchronous remote classes.
Assistance with obtaining access to SAS Enterprise Guide.
This is intended primarily for use by the IR team having an issue using Power BI or a software update.
Technical Assistance with Dynamic Forms, Attaching Documents, and Form Errors.
BC Navigate Employee Access (New Accounts / Case Load Management)
Request assistance with updating personal profile or with internal vs external recruitment site and applications.
This service will allow students to request software installs.
Requests for assistance with Performance Reviews, Goals, and Disciplinary Action.
Use this form for Purchase and Travel Card Issuance Problems, there is another form for reconciliation issues
Use this form to report issues with Accounts Receivable (A/R) transactions