Services A-Z (166)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account information missing or incorrect (Outlook and Workday)

Employee / Accounts, Passwords and Access / Login, Account, and Workstation Access

Accounts Payable

Employee / Workday Services / Finance / Accounts Payable and Account Receivables

Accounts Receivable

Employee / Workday Services / Finance / Accounts Payable and Account Receivables

Add New High School Exit Code

Employee / Academic Operations / Registrar's Office

Add New Post Secondary Institution

Employee / Academic Operations / Registrar's Office

Add New Secondary Institution (High School)

Employee / Academic Operations / Registrar's Office

Add or update Photo in Teams and Outlook

Employee / Email, Calendar, Microsoft Teams and Zoom

Approve New Software Request

Employee / Computer, Device, Software Services, and Servers / Software

Approved Hardware Install Request

Employee / Computer, Device, Software Services, and Servers / Hardware

Approved New Hardware Request

Employee / Computer, Device, Software Services, and Servers / Hardware

Approved Software Install Request

Employee / Computer, Device, Software Services, and Servers / Software

Assets

Employee / Workday Services / Finance

B

BC Email Access

Student

BC Navigate - Employee Access

Employee / Web Support and Services / BC Navigate

BC Navigate - Employee Issues

Employee / Web Support and Services / BC Navigate

BC Navigate - Student

Student / BC Navigate - Student

BC Online Incident

Student / BC Online Campus / Fully Online Courses

Benefits Issue

Employee / Workday Services / Talent and Culture

Blackboard Contact Center Integrations Support

Employee / CID, SAS, SQL, and Power BI

Broward College OneAccess

Employee / Security and Privacy Requests

Broward One Login Access - Student

Archive

Budget Prep Assistance (Adaptive)

Employee / Workday Services / Finance / Budget Assistance and Adaptive Tool

Budget Related Process Assistance

Employee / Workday Services / Finance / Budget Assistance and Adaptive Tool

Bursar

Employee / Workday Services / Finance

C

CID Applications

Employee / CID, SAS, SQL, and Power BI / CID Services

CID MyBC and Broward Connect

Employee / CID, SAS, SQL, and Power BI / CID Services

CID Request for New Division/Department Code

Employee / CID, SAS, SQL, and Power BI / CID Services

CID Scheduling Request

Employee / CID, SAS, SQL, and Power BI / CID Services

CollegeNET 25Live Support

Employee / Academic Operations / CollegeNET 25Live

Compensation Assistance

Employee / Workday Services / Talent and Culture / Compensation

Course Development and Managment

Employee / Workday Services / My Learning

Credit and Collections

Employee / Workday Services / Finance

Crosswalk Requests and Approval Path Issue

Employee / Workday Services / Finance

Curriculum Services

Employee / Academic Operations

D

Dashboard - Change to Existing Dashboard

Employee / CID, SAS, SQL, and Power BI / Power BI / Dashboards (General)

Dashboard - New Request

Employee / CID, SAS, SQL, and Power BI / Power BI / Dashboards (General)

Dashboard - Problem

Employee / CID, SAS, SQL, and Power BI / Power BI / Dashboards (General)

Dashboard Reports

Employee / CID, SAS, SQL, and Power BI / Power BI / Dashboards (General)

Degree Audit Troubleshooting

Employee / Academic Operations / Registrar's Office

Duplicate Evaluated Transcript

Employee / Academic Operations / Registrar's Office

Dynamic Forms - Login issue

Student / Dynamic Forms Support

Dynamic Forms - Login Issue

Employee / Administrative and Business Applications / Dynamic Forms

Dynamic Forms - New Organization or Modification Request

Employee / Administrative and Business Applications / Dynamic Forms

Dynamic Forms - Technical Support

Employee / Administrative and Business Applications / Dynamic Forms

Dynamic Forms Support

Student / Dynamic Forms Support

E

E-mail - Inaccurate Information in Address Book

Employee / Email, Calendar, Microsoft Teams and Zoom / Email Assistance

E-mail - Report an Issue

Employee / Email, Calendar, Microsoft Teams and Zoom / Email Assistance

E-Mail - Request a Distribution Group or Add/Remove People

Employee / Email, Calendar, Microsoft Teams and Zoom / Email Assistance

E-Mail - Request Group Account

Employee / Email, Calendar, Microsoft Teams and Zoom / Email Assistance

Email - Signature Assistance Request

Employee / Email, Calendar, Microsoft Teams and Zoom / Email Assistance

E-Mail / Calendars - General Service Request

Employee / Email, Calendar, Microsoft Teams and Zoom / Email Assistance

Employee - Pick Up or Return BC Device(s)

Employee / Computer, Device, Software Services, and Servers

Employee Name Change

Employee / Accounts, Passwords and Access

End User Features and Functionality

Employee / Workday Services / My Learning

F

Faculty Credentialing

Employee / Workday Services / Faculty Credentialing

Faculty Credentialing Access

Employee / Accounts, Passwords and Access / Login, Account, and Workstation Access

Finance Reports

Employee / Workday Services / Finance

Forward my telephone/extension

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail / Telephone Assistance

G

Grants Accounting

Employee / Workday Services / Finance

H

Hardware Issue

Employee / Computer, Device, Software Services, and Servers / Hardware

Help, I Have a Problem!

Employee

Honorlock Proctoring Inquiry

Employee / D2L & Learning Technologies

HR Records Issue

Employee / Workday Services / Talent and Culture / HR Records and Recruitment

HR Recruiting Assistance

Employee / Workday Services / Talent and Culture / HR Records and Recruitment

HR Reports Assistance

Employee / Workday Services / Talent and Culture / HR Records and Recruitment

I

I'm Missing a Class in D2L

Student / D2L and Zoom

Image Director Issue

Employee / Accounts, Passwords and Access / ImageDirector

Institute of Public Safety (IPS)

Employee / CID, SAS, SQL, and Power BI

Instructor/Facilitator Features and Functionality

Employee / Workday Services / My Learning

L

LinkedIn Login Issues

Student / Broward College One Access

Login or Account Assistance

Employee / Accounts, Passwords and Access / Login, Account, and Workstation Access

M

Microsoft Teams

Employee / Email, Calendar, Microsoft Teams and Zoom / Microsoft Teams

My Class Is Missing In D2L

Employee / D2L & Learning Technologies

MyLabsPlus

Student / D2L and Zoom / Issues with Programs and Applications

N

Netsearch / Unisearch Access Issue

Employee / Accounts, Passwords and Access / Netsearch/Unisearch

Netsearch/Unisearch Access

Employee / Accounts, Passwords and Access / Netsearch/Unisearch

Network Issues

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail

O

Office 2019 Approval

Employee / Computer, Device, Software Services, and Servers / Software

Order Pre-Paid Printing Cards

Employee / Copy, Scan & Printer Services

Order Toshiba Printer Supplies

Employee / Copy, Scan & Printer Services

Other Programs and Applications

Student / D2L and Zoom / Issues with Programs and Applications

Outlook - Backup or Load .PST File

Employee / Email, Calendar, Microsoft Teams and Zoom

Outlook - Request Resource Calendar

Employee / Email, Calendar, Microsoft Teams and Zoom

P

Payroll Issue

Employee / Workday Services / Talent and Culture / Payroll - Reports & Issues

Payroll Report Request

Employee / Workday Services / Talent and Culture / Payroll - Reports & Issues

Performance Management Assistance

Employee / Workday Services / Talent and Culture

Phishing, Spam, or Malicious Emails

Employee / Security and Privacy Requests

Power BI Access

Employee / CID, SAS, SQL, and Power BI / Power BI

Power BI Issue or Software Updates

Employee / CID, SAS, SQL, and Power BI / Power BI

Procurement and Suppliers

Employee / Workday Services / Finance / Procurement and Suppliers, Purchase Cards, and Travel Cards

Public Websites

Employee / Web Support and Services

Purchase and Travel Card Issuance

Employee / Workday Services / Finance / Procurement and Suppliers, Purchase Cards, and Travel Cards

Purchase or Travel Card Reconciliation

Employee / Workday Services / Finance / Procurement and Suppliers, Purchase Cards, and Travel Cards

R

Relocate or Reassign Computer/Device

Employee / Computer, Device, Software Services, and Servers / Hardware

Remote Access

Employee / Security and Privacy Requests

Remote Learning Hardware and Peripheral Request

Employee / Computer, Device, Software Services, and Servers / Hardware

Repair or Voice Mail Assistance

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail / Telephone Assistance

Report a Software or Hardware Issue

Student / Loaner Laptop, Device, and Software Support

Report a General Student IT Issue

Student

Report a myBC Issue

Employee / Web Support and Services / MyWork and MyBC Support

Report a myBC Issue

Student

Report a myWork Issue

Employee / Web Support and Services / MyWork and MyBC Support

Report a Non-Urgent Classroom Issue

Employee / Classroom or Conference Technology Support / Classroom Technology Support

Report a Non-Urgent Conference Room Issue (Meeting Not In Session)

Employee / Classroom or Conference Technology Support / Conference Room Support

Report a Toshiba Multi-function Device Issue

Employee / Copy, Scan & Printer Services

Report a Website Issue

Archive / www.broward.edu and Broward Connect Support

Report an HP Printer Issue

Employee / Copy, Scan & Printer Services

Report an Urgent Classroom Issue

Employee / Classroom or Conference Technology Support / Classroom Technology Support

Report an Urgent Conference Room Issue (Meeting in Session)

Employee / Classroom or Conference Technology Support / Conference Room Support

Report Spam, Malicious email, and Phishing

Archive

Request a Change, New Enhancements or Functionality In CID

Employee / CID, SAS, SQL, and Power BI / CID Services

Request a Classroom Service

Employee / Classroom or Conference Technology Support / Classroom Technology Support

Request a New Session

Employee / Academic Operations / Registrar's Office

Request a Zoom Webinar License

Employee / Email, Calendar, Microsoft Teams and Zoom / Zoom

Request Access to Employee's Email, H/OneDrive and/or Local Computer Files

Employee / Accounts, Passwords and Access

Request Access to Image Director

Employee / Accounts, Passwords and Access / ImageDirector

Request Access to Sendgrid

Employee / Email, Calendar, Microsoft Teams and Zoom

Request an Addition or Change

Employee / Web Support and Services / Sammy Seahawk Chatbot Support

Request Dial-in phone number for my Skype for Business Account

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail / Skype for Business

Request Evaluation of 3000 Level Course with Approved Sub/Waiver.

Employee / Academic Operations / Registrar's Office

Request for Audio/Visual,Tech Support or Services for Event

Employee / Events and Zoom Webinar Support

Request for Detect Job

Employee / Workday Services

Request Historic Record Lookup

Employee / Academic Operations / Registrar's Office

Request Manual Graduation

Employee / Academic Operations / Registrar's Office

Request Manual Graduation for International Partners

Employee / Academic Operations / Registrar's Office

Request move from Skype based phone

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail / Skype for Business

Request PC Re-Image Authorization

Employee / Computer, Device, Software Services, and Servers

Request Quote to Purchase Technology

Employee / Computer, Device, Software Services, and Servers

Request Transcript Evaluation

Employee / Academic Operations / Registrar's Office

Request Virtual Event Support

Employee / Events and Zoom Webinar Support

Request Zoom Assistance

Employee / D2L & Learning Technologies

Request Zoom Assistance

Employee / Email, Calendar, Microsoft Teams and Zoom / Zoom

Request Zoom Assistance

Student / D2L and Zoom

Research and Information Request

Employee / CID, SAS, SQL, and Power BI

Retired & Emeritus Standing Request

Employee / Accounts, Passwords and Access

S

Sammy Seahawk Chatbot Error

Employee / Web Support and Services / Sammy Seahawk Chatbot Support

SAS Enterprise Guide - Access

Employee / CID, SAS, SQL, and Power BI / SAS Services

SAS Enterprise Guide - Problem

Employee / CID, SAS, SQL, and Power BI / SAS Services

SAS Job/Scheduler - Problem

Employee / CID, SAS, SQL, and Power BI / SAS Services

SAS Portal - Access

Employee / CID, SAS, SQL, and Power BI / SAS Services

SAS Portal - Problem

Employee / CID, SAS, SQL, and Power BI / SAS Services

Seahawk Print

Student / SeaHawk Print

Seahawk Student Admissions

Employee / Workday Services / Seahawk Student

Seahawk Student Records

Employee / Workday Services / Seahawk Student

Seahawk Student Recruiting

Employee / Workday Services / Seahawk Student

Service Request - D2L and Learning Technology

Employee / D2L & Learning Technologies

Skype for Business - Inaccurate Information listed in Skype Contact List

Employee / Email, Calendar, Microsoft Teams and Zoom / Skype for Business

Skype for Business/ Lync - Request Assistance/Equipment

Employee / Email, Calendar, Microsoft Teams and Zoom / Skype for Business

SOAP

Employee / Academic Operations / Registrar's Office

Softphone SP350 Request

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail / Telephone Assistance

Software Issue

Employee / Computer, Device, Software Services, and Servers / Software

Software Request for Classroom

Employee / Classroom or Conference Technology Support / Classroom Technology Support

SQL Assistance

Employee / CID, SAS, SQL, and Power BI / SQL Services

State and Federal Reporting Assistance

Employee / Workday Services

Student Software Request

Student / Loaner Laptop, Device, and Software Support

Supervisory Organization Assistance

Employee / Workday Services / Talent and Culture / Supervisory Organization

T

Talent Business Partner Issue

Employee / Workday Services / Talent and Culture / HR Records and Recruitment

Talent Management Assistance

Employee / Workday Services / Talent and Culture

Taxes

Employee / Workday Services / Finance

Technical Assistance - D2L and Learning Technology

Employee / D2L & Learning Technologies

Technical Assistance with D2L

Student / D2L and Zoom

Travel Accounting

Employee / Workday Services / Finance / Procurement and Suppliers, Purchase Cards, and Travel Cards

W

WalkMe

Employee / Workday Services / Job Aids

Wireless Access Issue

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail

Workday Learning Service Request

Employee / Workday Services / Job Aids

X

XMedius eFax Requests

Employee / Network, Wireless (WiFi), Telephones, E-Fax, Voice Mail / E-Fax From The XMedius Fax Cloud Portal