Technical Support for Students

Please call our 24-hour Technical helpdesk at 954-201-7521 for immediate assistance.

For assistance with Admissions, Records & Registration, Financial Aid, and General Information please visit our Student Help Center at ican.broward.edu or call 954-201-7350.

Categories (6)

Registration, Admissions and Advising

Assistance with Registration, Admissions or Financial Aid

• Registration and/or Admissions, call 954-201-7350 and visit ican.broward.edu for Live Chat
• Financial Aid call 954-201-2330 or email finserv@broward.edu.
• You can also find answers to many of your questions at ican.broward.edu

Broward College One Access

Assistance with accessing BC One Access to access D2L, myBC, Outlook (Student E-mail), Outlook 365 and LinkedIn Learning - Login Issues and Locked Accounts.

Locked accounts occur when you change your BC password and do not update the password on your devices. If you have recently changed your password and have any device (cell phone, laptop or MAC) connected to the Broward College Wi-FI or your Outlook (Student E-mail) and have not updated the password on your device. The device will try to log into your BC resources automatically and will lock you out of your account. When you change your BC password you will need to update all of your devices immediately.

For immediate assistance, please call our 24-hour help desk at 954-201-7521.

D2L, Blackboard Collaborate and Zoom

Technical support for D2L, learning tools, Zoom and Blackboard Collaborate.

BC Navigate - Student

Assistance with Access to BC Navigate, Appointment Scheduling, Connect, Major Explorer, Path, and Profile

Dynamic Forms Support

Assistance with Dynamic Forms
• Student Login Issues
• Parent Signature Login Issues
• Attaching Documents
• Form Errors

Loaner Laptop Support

Assistance with Broward College Loaner Laptops
• Laptop Return or Pick Up
• Software requests and web browser updates

Services (3)

BC Email Access

Assistance with your Student email

Report a General Student IT Issue

Student requests for assistance with Broward College technology issues.

Report a myBC Issue

Report an Issue with student grades, course schedules and financial aid.