Microsoft Teams

Service Description

Microsoft Teams is a service provided by Microsoft for communication and collaboration. Teams is part of the Microsoft 365 suite.

Standard Features

Our agents can help with the following:

  • Add/Update Photo within Microsoft Teams

Optional Features

Self-service options: Knowledge Base

Roles and Responsibilities

User Responsibilities: 

Please Note: Restarting the problem computer resolves many software related issues. Before you proceed with opening a ticket with the IT Help Desk, please make sure you have restarted your computer to see if this resolves the current issue you are having.

Agent Responsibilities:

Service Audience 

Employees