Knowledge Base

Categories (13)

New to the Service Portal?

Please sign into the Service Portal to see all Knowledge Base articles and Service Catalog categories.
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New to Broward College

Information for students, faculty and staff who are new to Broward College.
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Student Support

Information and resources including Dynamic Forms, FERPA, D2L, Linkedln Learning,
ASC online tutoring, UCL Library
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Accounts and Authentication

Accounts, BC OneAccess, Broward Protect, Web Authentication, Access to Systems, Passwords, Find my BC username or BC Email Address, Update your personal (alternate) email, Update your personal contact information
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Broward College Remote

Information and resources for remote teaching, taking classes remotely, and working.
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Communication and Collaboration

Teams, Zoom, Video Conferencing, File Sharing (P & U Drive), OneDrive,
E-Fax and Phones
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Email & Calendars

Accessing Broward College email - Outlook, Mobile, Apple Mail. Signing into email on your device. Troubleshooting common problems.
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Information Security

Services related to Security Operations, and overall Information Security
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Software

Operating systems and software commonly used on campus. Troubleshooting common problems.
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Web Support

Broward Connect, Public WebSites, BC Navigate, Faculty and Staff Directory.
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Wired, VPN and Wireless Networks

Articles that are about the Wired Network, Wireless Network, VPN, and GlobalProtect.
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Training

How-To guides and training aids for Workday, TeamDynamix, and other college systems.
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Leaving Broward College

Information for students, faculty and staff when leaving Broward College.
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