Admission Application - Frequently Asked Questions (FAQ)

This FAQ is designed to answer some of the most commonly asked questions about our Admission Application, and to provide you with the information you need to get the most out of it.

1. How do I know if I need to create an account? You will need to create an account if you meet any of the following criteria:

   1. You want to check the status of an application you submitted prior to January 31, 2023***
   2. Have never applied to Broward College (BC).
   3. Applied to or attended any program offered at BC more than one year ago.
   4. Are a current student now applying for a Limited Access (e.g., Nursing, EMT) or Bachelor’s degree program.
   5. Are a current Dual Enrollment student now applying for a degree-seeking program.

2. What steps need to be followed to create an account and set a password?

   1. Provide a First Name (Given Name as shown on your Passport or Government issued ID) 
   2. Provide a Last Name (Surname as shown on your Passport or Government issued ID) 
   3. Provide Date of Birth 
   4. Provide a Personal Email Address 
   5. Verify the Personal Email Address 
   6. Provide Mobile Number 
   7. Complete the ReCAPTCHA 
   8. Select Submit 
   9. You will receive an email from bcrecruiting@broward.edu prompting you to set your password. Please click on the link to verify that your email address is valid. 
   10. Once a password is created, you can return to the login page, sign-in, and begin your application. 

3. How do I create a password after signing up for a new account?

   1. You will receive an email from bcrecruiting@broward.edu prompting you to set your password. Please click on the link to verify that your email address is valid. Once a password is created, you can now return to the login page, sign-in, and begin your application. 

   2. If you do not receive an email within 5 minutes, please call our 24-hour technical helpdesk at 954-201-7521 for assistance. 

   3. Please note, when creating passwords, the Password must be eight characters long and should include a combination of letters, numbers, and special characters. 

4. What do I do if my account is locked?

   1. To resolve a locked account, please call our 24-hour technical helpdesk at 954-201-7521 for assistance. Please note: For security reasons, after three failed password attempts your account will automatically lock for a minimum of fifteen minutes.

5. What if I already have a Broward College email? Can I use it? Can I use my Broward College email address or my One Access credentials to create a new account on the portal?

   1. No; you will need to use a non-Broward College email address to create a new account. If you are an existing employee or you if you are a returning student, you will still need to use a non-Broward College email address (meaning that you cannot use any email address that has mail.broward.edu or Broward.edu)

6. I have an account but I forgot my password. What should I do?

   1. Please select the Forgot Password link located below the Sign In button on the login page.
   2. Please enter the personal email address you used when you created your account. If you do not remember the email associated with your account, please call our 24-hour technical helpdesk at 954-201-7521 for assistance.
      Be sure to provide your full name, date of birth, and possible email addresses. If you have an assigned Broward College ID number, please include this information.

7. What if I don’t receive the initial email to create my password? Who should I contact?

   1. please call our 24-hour technical helpdesk at 954-201-7521 for immediate assistance. 
   2. Expert Tip: Add all @broward.edu emails to your safe senders list for the email address you provided. Not doing so may cause undelivered emails.
   3. If you are using a Gmail account, we recommend you try these common fixes -
      • How to check if an email was archived, deleted, or marked as spam.
      • How to find messages in Gmail by searching

8. I don't know if I created an account. What should I do?

   1. Please call our 24-hour technical helpdesk at 954-201-7521 for assistance.