How to Add Multi-Factor Authentication (MFA) To Your Broward College Account

Adding Multi-Factor Authentication to Your Broward College Account

Broward College supports the Microsoft Authenticator App as the method of authentication for accessing college accounts. Please watch the video below for a step-by-step guide on setting up Multi-Factor Authentication (MFA). If you prefer, you can continue reading for detailed instructions on how to install and start using your MFA method. (PLEASE NOTE: One Protect App is no longer used).

Setting up Microsoft Authenticator 

Setting up MFA for your Microsoft 365 account is a straightforward process and will provide the smoothest user experience. Please ensure that the app is already installed on your mobile device before you begin the set up steps below.  You will find step-by-step instructions in the article How to Install the Microsoft Authenticator App. 

MS Authenticator iconIcon for the Microsoft Authenticator app provided by the Microsoft Corporation. This is a FREE app.

 

How-To

Task: To set up Multi-factor Authentication (MFA) for your Microsoft 365 account using the Microsoft Authenticator App

Note: These instructions assume you are using a computer.  If you do not have access to a computer at this time, follow the instructions here instead - Setting up Microsoft Authenticator App using Mobile Phone/Device only

Instructions

Step 1 - On your computer, go to:  myaccount.microsoft.com 

Step 2 - Click on UPDATE INFO in the Security info tile

Security info box with "UPDATE INFO" link

 

Step 3 - Click Add sign-in method

Security info with list of MFA sign-in methods and link to "Add sign-in method"

 

Step 4 - Click the Choose a method drop down and select Authenticator app

"Add a method" dialog with drop-down box and option to select "Authenticator app"

 

Step 5 - If you do not have the FREE Microsoft Authenticator app on your phone, install it now.  

Step 6 - Click Next after the Microsoft Authenticator app is installed on your phone.

Pop up with links to get the Microsoft Authenticator app and a "Next" button to use after the app is installed on your phone.

 

Step 7 - On your phone, open the Microsoft Authenticator app.  Allow notifications if prompted.

Step 8 - In the app, click Add account or the Plus Sign +. Select Work or School account and the option to Scan QR Code.

in app Add Account options

 

Step 9 - If prompted, Allow the Microsoft Authenticator app to Access the Camera.

Allow the app to Access the Camera by clicking OK

 

Step 10 - Use the Microsoft Authenticator app on your phone to scan the QR code that appears on the computer screen.  After you scan the code, click Next.

Image to scan the QR code

 

Step 11 - If prompted, Allow the Authenticator app to Send You Notifications.

Step 12 - On your phone, Approve the test notification from Microsoft Authenticator

Let's try it out

 

Step 13 - You're all set and can now use the Microsoft Authenticator app for multi-factor authentication (MFA).

Notification approved

 

Step 14 - Click Next and You will receive a message indicating you have successfully setup the Microsoft Authenticator app. Please ensure you see the message in green before closing the window.


 

Outcome

Users who have set up Multi-Factor Authentication for Microsoft 365 will be prompted for MFA periodically when signing into Email, Teams, OneDrive sync, and other Microsoft 365 tools on both their computers and their mobile devices. If you need additional assistance with these steps, please click here to submit a helpdesk ticket or contact an agent at 954-201-7521. 

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