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Teaching, Learning and Classrooms
Learning Technologies, D2L
D2L Support
Honorlock
Honorlock
Tags
support
honorlock
The top 8 items to remember in order to ensure your success (and your students’) during the upcoming term:
1.
Honorlock Support:
Our support team is available 24/7/365 via our live chat service. Encourage your students to contact us directly, via the Honorlock LTI within your respective LMS, if technical assistance is required. Students and faculty can also submit an email to support@honorlock, while faculty can still call our support team at (844) 243-2500.
2.
New Guidelines:
Ensure that all of your
profiles
and new assessments utilize the updated guideline information we included in our
latest release
.
3.
Access Codes:
Honorlock automatically generates an access code for each exam, once it has been enabled for proctoring. Faculty should not delete, alter, or provide the access code to students at any point.
4.
Minimum System Requirements:
Have your students run a system check from our
support page
to ensure that their device meets our MSRs.
5.
No Scheduling Required:
Students do not need to schedule their assessment with Honorlock. The assessment will be available to them for the time period you established within the LMS itself.
6.
Google Chrome:
Exam takers must use Google Chrome to take their assessments. They can download it
HERE
if they don’t have it installed already.
7.
Practice Exams:
Faculty should enable and administer practice exams so that students are well acclimated with Honorlock prior to taking their higher-stakes exams.
8.
Student Privacy:
We take
student privacy
very seriously. With many students transitioning from the classroom environment to online remote learning, we have made several resources available to assist with your students’ frequently asked questions.
Note:
For any new faculty, or existing users who may need a refresher of how Honorlock works, we suggest you register for one of our upcoming webinars
HERE.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://helpdesk.broward.edu/TDClient/3072/Portal/KB/ArticleDet?ID=146501">https://helpdesk.broward.edu/TDClient/3072/Portal/KB/ArticleDet?ID=146501</a><br /><br />Honorlock