How to Reset Password Using Microsoft Authenticator

If you do not know your BC password, you can reset your password using Microsoft Authenticator by following these steps:

Step 1. Go to the BC One Access Login Page.

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Step 2. Type in your BC Username or BC Email address, Click Continue

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Step 3. Click on link labeled "Can't access your account?"

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Step 4. Select the option for Work or school account

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Step 5. Enter your full BC Email address, and enter the security characters that are shown on the screen.

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Step 6. Click on Send Notification to get a notification sent to your authenticator app on your mobile device. Follow the prompts to reset your password.

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If you need further assistance, please connect with an agent by phone at 954-201-7521.