How to Re-Register the OneLogin Protect on a New Device without Security Questions.
Note: To Re-Register OneLogin Protect you will need to be at a computer and have your smart phone/device available.
If you do not have security questions set up, you will need to set up Broward Security Questions and make the questions your Default 2-Factor Authentication Method (MFA).
Log in to BC One Access, click on your name in the right-hand corner, Select Profile.
Click on the Add Factor
Select the Broward Security Questions from the drop down, select questions that you will remember the answers to, select Continue
To make the security questions your Default 2-Factor Authentication, click over the three dots option will appear; “Set as Primary.
Your security questions will now be your default 2-Factor Authentication
Once you have made the Broward Security Questions your Default 2-Factor Authentication, you will need to Remove your Broward Protect.
To Remove the Broward Protect, click over the three dots option will appear
Clink over the remove option
Now to add OneLogin Protect on a New Device, click Add Factor
Select the Broward Protect from the drop down (if not already displayed), Leave this screen up on your PC as you will be required to scan the code.
If do not have the Protect App on your new device, you will need to install the OneLogin Protect App on your device (cell phone)
When the app is installed, come back to the screen and click Activate.
When using the barcode scanner; scan the QR Code that appears on your PC. The box displays a green checkmark will appear, success!