How to Re-Register the OneLogin Protect on a New Device without Security Questions.
Note: To Re-Register OneLogin Protect you will need to be at a computer and have your smart phone/device available.
If you do not have security questions set up, you will need to set up Broward Security Questions and make the questions your Default 2-Factor Authentication Method (MFA).
Log in to BC One Access, click on your name in the right-hand corner, Select Profile.
Click on the Add Factor
Select the Broward Security Questions from the drop down, select questions that you will remember the answers to, select Continue
To make the security questions your Default 2-Factor Authentication, click over the three dots option will appear; “Set as Primary.
Your security questions will now be your default 2-Factor Authentication
Once you have made the Broward Security Questions your Default 2-Factor Authentication, you will need to Remove your Broward Protect.
To Remove the Broward Protect, click over the three dots option will appear
Clink over the remove option
Now to add OneLogin Protect on a New Device, click Add Factor
Select the Broward Protect from the drop down (if not already displayed), Leave this screen up on your PC as you will be required to scan the code.
If do not have the Protect App on your new device, you will need to install the OneLogin Protect App on your device (cell phone)
When the app is installed, come back to the screen and click Activate.
When using the barcode scanner; scan the QR Code that appears on your PC. The box displays a green checkmark will appear, success!
If you can't scan the code, click pair using manual entry
If you want the Broward Protect app as your 2-Factor Authentication, click over the three dots options will appear
“Set as Primary”.
Your Default method id now Broward Protect App.
The next time you are prompted to authenticate, the log in screen notifies you that it's waiting for your approval.
Each time you sign in to Broward College One Access from off-campus, you will be prompted on your smart phone to Accept or Deny the log in.
Note: If you receive a notification on your smart phone and you are not attempting to log
in, Choose Deny and immediately change your password. This is your added layer of security.
If you need further assistance, please connect with an agent via our Live Chat portal or by phone at 954-201-7521. You can also visit our Information Technology Help Desk to submit a ticket.