Student

This page has moved, please use the following URL instead:
https://helpdesk.broward.edu/TDClient/3072/Port...

Categories (8)

Registration, Admissions and Advising

Assistance with Registration, Admissions or Financial Aid

• Registration and/or Admissions, visit our Live Chat at www.broward.edu or call 954-201-7350.
• Financial Aid call 954-201-2330 or email finserv@broward.edu.
Expand

Broward College One Access

Assistance with accessing BC One Access to access D2L, myBC, Outlook (Student E-mail), Outlook 365 and LinkedIn Learning - Login Issues and Locked Accounts.

Locked accounts occur when you change your BC password and do not update the password on your devices. If you have recently changed your password and have any device (cell phone, laptop or MAC) connected to the Broward College Wi-FI or your Outlook (Student E-mail) and have not updated the password on your device. The device will try to log into your BC resources automatically and will lock you out of your account. When you change your BC password you will need to update all of your devices immediately.

For immediate assistance, please call our 24-hour help desk at 954-201-7521.
Expand

D2L and Zoom

Technical support for D2L, learning tools and Zoom
Expand

BC Navigate - Student

Assistance with Access to BC Navigate, Appointment Scheduling, Connect, Major Explorer, Path, and Profile
Expand

Dynamic Forms Support

Assistance with Dynamic Forms
• Student Login Issues
• Parent Signature Login Issues
• Attaching Documents
• Form Errors
Expand

Loaner Laptop, Device, and Software Support

Broward College has a limited supply of laptops and webcams, and they will be issued to eligible students on a first-come, first-served basis.

• Request a Loaner Laptop or Webcam by clicking this link: https://students.broward.edu/resources/seahawk-...

• Return the BC loaner laptop at the Seahawk Outreach Service at the nearest campus or schedule an appointment with a coordinator by emailing sos@broward.edu or by calling 954-201-4SOS (4767)

If you have any further questions or concerns, please email sos@broward.edu or visit their webpage at https://students.broward.edu/resources/seahawk-...
Expand

Security, Access and Privacy Requests

Requests related to PCI, Malware, VPN, BC OneAccess, report a suspected compromised machine or account/credentials.
Expand

End-Point Computing

Services that enable you to accomplish your day-to-day work. Includes file storage, printing, hardware and software distribution, and technical support services.
Expand

Services (3)

BC Email Access

Assistance with your Student email

Help, I Have a Problem!

Report a general problem that is not listed in the service catalog.
Report issues with classroom or conference room technology (PC, projector, smartboard, sound, etc.)

Report a myBC Issue

Report an Issue with student grades, course schedules and financial aid.