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How do I reset my password if I don’t remember it?
If you do not know your BC password, but know the answer to your security questions or use the Protect App in BC One Access you can reset your own password.
Step 1. Go to the BC One Access Login Page.
Step 2. Click on FORGOT PASSWORD.
Step 3. Type in your BC Username or BC Email address, Click Continue.
Step 4. You will be prompted for your Security Questions or Protect app depending on your default MFA Method. Type in the answers to your security questions or accept the Protect notification on your device.
Step 5. Type in a New Password, Click Submit
* You cannot use the same password within 12 months.
Step 6. Once your new password has been submitted, you will be directed to the BC One Access login page, use your username or email address and your new password to login. You will be logged into your Broward College One Access home screen with access to your BC Applications.
How do I change my password if I know my password?
There are two ways that you can change your password if you already know your password.
Option 1. If you are on a Broward College Campus and on a Broward College computer.
Option 2. Login to Broward College One Access on or off campus.
Option 1. If you are on a Broward College Campus and on a Broward College computer hold down the "ctrl-alt-del" all at the same time and then select change password.
Step 1. Type in your old password.
Step 2. Type in your new password.
Step 3. Confirm your new password by typing in the new password again.
Step 4. Click on the arrow. Your password is now updated to the new password.
Option 2. Login to Broward College One Access on or off campus.
Step 1. Once you successfully logged into BC One Access, click on your name on the top right-hand corner and select Profile.
Select Change Password.
Step 2. Type in your current password, then enter your new password. Click Update Password you will receive a message password successfully changed.
To return to your Broward College resources (D2L, BC Email (Outlook), myBC, and Office365)
Click on your name at the top right-hand corner and select App Portal
It will take you to the Broward College One Access home screen with your application tiles.
If you need further assistance, please connect with an agent via our Live Chat portal or by phone at 954-201-7521.
You can also click on the link below to submit a ticket.
Request Password Reset Assistance