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Welcome New Staff and Faculty to Broward College!
We are so happy you have joined our team. By now you should have received your orientation session, but may still have questions about all the technology here at Broward College. There are so many services available, that sometimes it is hard to keep up. Below you will find an introduction with links to knowledgebase (KB) articles that will get you started:
Network Drives and Storage:
We offer several different services to store your help files at Broward College. Please go through this KB article for more information: https://helpdesk.broward.edu/TDClient/KB/ArticleDet?ID=16780
E-mail
Who doesn't have questions about e-mail? Well no worries, we offer our standard Web mail and also access to your e-mail via Outlook, which hopefully is setup by now! Here are several KB articles related to e-mail, including how to get it on your mobile devices: https://helpdesk.broward.edu/TDClient/KB/?CategoryID=3476
Password and Account Information
It is hard to keep up with passwords, usernames, email addresses, etc. Here you will find information about changing your password, resetting your password, requesting name changes, etc: https://helpdesk.broward.edu/TDClient/KB/?CategoryID=3470
Printing, Printing, Printing...
We always need to print right? Well of course Broward College has printing services. We have all-in-one solutions deployed all over the campus with Ricoh, and we also have printers in every computer classroom for our new Faculty members. For more information on printing, please go through these KB articles: https://helpdesk.broward.edu/TDClient/KB/?CategoryID=3471
I just got here and I don't have the required Software or Hardware
No worries, we actually have an app store to help you out. Any licensed application is available in our app store and is one click away from being installed. We also offer information on purchasing new hardware at the College and how to use our equipment. Please go through these KB articles for more information: https://helpdesk.broward.edu/TDClient/KB/?CategoryID=3473
Still, have questions?
Please feel free to explore our Service Catalog or go through our Knowledgebase. Finally, if you can't find what you are looking for, contact us at 954-201-7521