Honorlock

As we quickly approach the launch of the fall semester, we wanted to remind you of the top 8 items to remember in order to ensure your success (and your students’) during the upcoming term.

1. Honorlock Support: Our support team is available 24/7/365 via our live chat service. Encourage your students to contact us directly, via the Honorlock LTI within your respective LMS, if technical assistance is required. Students and faculty can also submit an email to support@honorlock, while faculty can still call our support team at (844) 243-2500.
    
2. New Guidelines: Ensure that all of your profiles and new assessments utilize the updated guideline information we included in our latest release.
    
3. Access Codes: Honorlock automatically generates an access code for each exam, once it has been enabled for proctoring. Faculty should not delete, alter, or provide the access code to students at any point.
    
4. Minimum System Requirements: Have your students run a system check from our support page to ensure that their device meets our MSRs.
    
5. No Scheduling Required: Students do not need to schedule their assessment with Honorlock.  The assessment will be available to them for the time period you established within the LMS itself.
    
6. Google Chrome: Exam takers must use Google Chrome to take their assessments. They can download it HERE if they don’t have it installed already.
    
7. Practice Exams: Faculty should enable and administer practice exams so that students are well acclimated with Honorlock prior to taking their higher-stakes exams. 
    
8. Student Privacy: We take student privacy very seriously. With many students transitioning from the classroom environment to online remote learning, we have made several resources available to assist with your students’ frequently asked questions.