Accessing a secondary mailbox in Outlook WEB

Summary

This article will help a user access another mailbox using the WEB version of Outlook. Normally shared mailboxes are available automatically with the Outlook client, but not through Office 365 Online.

Body

  1. Connect to your own mailbox using the web version (outlook.broward.edu or Outlook tile in OneLogin)
  2. In the top right corner, you should see an icon with your initials or your picture on it.  Left click this icon and select "Open another mailbox"
  3. In the box that appears, search for the shared mailbox either by its name or email address and then press Enter.

  4. This will open a new browser tab with the shared mailbox folders.  You can leave this tab and switch between the shared mailbox and your own mailbox if you like.  When you are finished using the shared mailbox, you can close that tab.

Details

Details

Article ID: 101692
Created
Tue 3/17/20 11:20 AM