How to change your BC One Access Security Questions or set up Default Security Factors

Step 1: Go to

Step 2. Log in with your BC Email or Username, click Continue.
Step 3. Type your BC Password, click Continue.

Step 4. Once you successfully logged into BC One Access, click on your name on the top right-hand corner, select Profile.


Step 5. Under the Security Factors


Now you can edit and change your Security Factors.

Step 6. To change your primary Security Factor, click on the three dots

What does set a primary mean?
You have the choice of what security factor you want to use for log-in. You can use the Broward Protect or the Security questions.


If you need further assistance, please connect with an agent via our Live Chat portal or by phone at 954-201-7521. You can also visit our Information Technology Help Desk to submit a ticket.



Article ID: 98643
Tue 2/18/20 12:21 PM
Tue 10/20/20 10:55 AM