Students - Coronavirus (COVID-19) Technology Assistance

Please use this Knowledge Base article for TECHNOLOGY information required during the COVID-19 situation. We have information on how to request assistance, tutorials on using our applications and more.

To request technical assistance please see below these easy to use online forms:

Students can schedule an online tutoring appointment via WCOnline:

If you need further assistance accessing your student email, D2L or your student account please contact the 24-hour Help Desk. Our contact information is available at: helpdesk.broward.edu

Tutorials

Desire 2 Learn (D2L), Blackboard Collaborate and ZOOM

Important information on the D2L internal e-mail system. Please visit: D2L Email - How it works

E-Mail and Office 365 (including FREE download of Microsoft Office)

LinkedIn Learning (Previously Lynda.com)

Broward College One Access

Tutor.com Tutorials. Personalized support to students through 24/7 online tutoring

Capabilities and Helpful Resources for Remote Learning

Purchasing Technology 

  • HP 14" Touchscreen Laptop with Microsoft Office Personal 365 HP 14" Touchscreen Laptop with Microsoft Office Personal 365
  • Apple Laptops (Refurbished) w/MS Office 2019 https://store.thinkedu.com/mac-refurbs-c729.aspx
  • Low-cost computers https://internetessentials.com/low-cost-computer
  • PCS FOR PEOPLE. Since 1998, PCs for People has been focused on digital inclusion efforts across the United States. As a 501(c)(3) non-profit organization, its mission is to provide a bridge across the digital divide that offers employment and educational opportunities to low-income individuals, families with children, and those with disabilities.

    PCS FOR PEOPLE services include free end-of-life computer collection, refurbishing, donation-based computer distribution, certified data sanitization, computer repair, internet service, education, and free electronic recycling. Through an unwavering commitment to the communities they serve, they have distributed over 60,000 computers, subscribed thousands of families to low-cost internet, and recycled millions of pounds of electronics.

    Find out if you are eligible for a computer through their services: https://www.pcsforpeople.org/eligibility/

Details

Article ID: 101978
Created
Wed 3/18/20 3:11 PM
Modified
Tue 3/9/21 11:39 AM